LOWHITE assumes no responsibility for disservices attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events which prevent, in whole or in part, the execution of the agreement of sale within the agreed times. LOWHITE shall not be liable to any party for damages, losses and costs incurred as a result of failure to perform the sales agreement for the above reasons, or for damages, losses and costs incurred as a result of the use or of the impossibility to use the products purchased from LOWHITE, as the customer has the right only to a possible refund of the price paid, excluding any shipping costs. Likewise, LOWHITE is not responsible for any fraudulent or illicit use that may be made by third parties of credit cards, checks and other means of payment, upon payment of the purchased products. LOWHITE, in fact, is unable to know the buyer's credit card number at any time during the purchase procedure; at the same time LOWHITE is unable to check the correct and lawful origin of the credit document delivered by the customer.

The customer undertakes, once the online or fax purchase procedure has been completed, to print and/or keep these general conditions, which, however, he will have already viewed and accepted as an obligatory step in the purchase, as well as to print the specifications of the product being purchased, and this in order to fully satisfy the condition referred to in articles 3 and 4 of Legislative Decree 185/99.
The purchaser is strictly prohibited from entering false and/or invented and/or fictitious data in the registration procedure necessary to activate the procedure for the execution of this sales agreement and the related further communications; the personal data and e-mail must be exclusively the real personal data and not of third parties.

In the event that the Customer chooses to use the credit card payment method by filling in the appropriate fields on our website, he authorizes LOWHITE to use his credit card and to debit his bank account with the total amount shown as cost of the purchase made in favor of the aforementioned company. The entire procedure is carried out via a protected connection directly connected to the Banking Institution which owns and manages the ''on-line'' payment service, which LOWHITE cannot access.
If the customer, having paid by credit card, should exercise the right of withdrawal, as articulated in these general conditions, the amount to be refunded will be credited to the same credit card

LOWHITE has the right to terminate the sales agreement by providing a simple communication to the customer with adequate and justified reasons; in this case the customer will only be entitled to a refund of any amount already paid. The obligations assumed by the customer in art. 2 above (Obligations of the purchaser), as well as the guarantee of the successful completion of the payment that the customer must make, are of an essential nature, so that by express agreement, the failure by the Customer, of only one of these obligations, will determine the legal termination of the contract pursuant to article 1456 of the civil code, without the need for a judicial decision, without prejudice to the right of LOWHITE to take legal action for compensation for further damage.

Any dispute relating to the application, execution, interpretation and violation of the online or fax sales agreements obtained through one of the websites www.lowhite.com is subject to Italian jurisdiction; although not expressly provided herein, these general conditions refer to the combined provisions of Legislative Decree 50/92 and Legislative Decree 185/99.
For any dispute between the parties regarding this contract, the Court of Pistoia will be exclusively competent

LOWHITE is exonerated from any liability deriving from the use made of the items sold by it.
All sales made outside the commercial premises are subject to Legislative Decree n.50 of 01/15/1992 and n. 185 of 25/05/1999 which provide for the possibility for the purchaser to exercise the right of WITHDRAWAL. All natural persons (consumers) who act for purposes unrelated to their commercial activity (with the exception of resellers and companies) have the right to return the purchased goods to the seller within 7 (seven) days of receipt of the goods with consequent reimbursement of the price purchase, by sending written communication by registered letter with acknowledgment of receipt to LOWHITE via Panciatchi - Pistoia The communication can also be sent by e-mail to the address info@lowhite.com , to be sent within the terms indicated above provided that they are confirmed by registered mail with acknowledgment of receipt within the following 48 hours. The customer is required to return the goods received at his own care and expense within 7 days from the date of its receipt, meaning the moment in which the goods are delivered for return to the courier. The substantial integrity of the goods in perfect condition, unused and of the relative original packaging is an essential requirement for exercising the right of withdrawal, accompanied by the tax documentation attached upon receipt. Failure to comply with these principles renders the right of withdrawal inapplicable. We invite our kind Customers to collaborate with us by following our procedure for sending returns and not to send us goods for which the right of withdrawal is not applicable.
In case of application of the right of withdrawal, once the goods have been received, LOWHITE will refund the entire amount paid by the customer, excluding shipping costs, within thirty days from the date on which the communication was received via the following methods: a change of goods, a bank transfer, the reversal of the movement relating to the payment made by credit card.
If the right of withdrawal is not applicable, the collection of the goods at our office will be the responsibility of the customer.

All prices displayed on our site include VAT and are updated daily, so they may vary without notice.

For purchases made ONLINE, the following forms of payment are currently available:
- Credit card

Shipments are carried out by internal staff using the best international companies such as GLS for deliveries.
Our shipments are made to Italy by express courier and the goods are always accompanied by the relative receipt inside the package.
Shipping costs are not included in the price of the products, they cost €6.00 ​​including VAT up to an order amount of €99.00

For Italy, delivery times are 3 working days for the goods available in our warehouses.
On the site, once you have chosen the products, the relative quantities and the shipping and payment methods, the "order confirmation" page will still show the amount of the shipping costs and the total invoice.

The data provided here, pursuant to art. 10 of Law 675/96 on the ''protection of the person and other subjects regarding the processing of personal data'', are processed, within the normal activity of our company, for:
1) purposes strictly connected and instrumental to the management of relations with the compiler (internal statistics, preliminary acquisitions of information aimed at the conclusion of a contract or the provision of a service, etc.);
2) purposes related to the obligations established by the laws in force;
3) purposes functional to the activity of this company.
4) sending of commercial communications.
The data is processed using tools suitable for guaranteeing security and confidentiality in accordance with Presidential Decree n. 318/99 with access controlled and limited to authorized subjects. The data will be stored on IT and/or traditional support in Pistoia, at the LOWHITE headquarters for the times prescribed by law.
For more information on privacy protection, visit the website of the Association for Users and Consumers' Rights.